Welcome to XENIA Bern's online advisory service

Send us your question or write to us about your concerns, and we'll be pleased to advise you.

The information you provide will be treated in confidence; our staff members are bound by confidentiality agreements.

You also have the option of using our advisory service anonymously. Depending on the subject, we may need some information from you in order to provide you with detailed personal advice. Informing us of the region in which you work (canton) is essential to enable us to pass on to you the address of another institution or specialist, if necessary.

You will receive a response to your initial request within one to three working days. If you require faster advice, please call us at Mobile: 079 511 97 20 / Land line 031 311 97 20.

(German, French, English, Spanish, Italian, Romanian, Hungarian and Thai). The online advisory service is encrypted (your data is protected).

You can also contact us via the Threema app (Mobile: 079 511 97 20). The Threema app has a one-off cost of CHF 3 to CHF 4 and is encrypted (your personal details will remain protected).